Quality Automotive Solutions

At Ms Mukesh Automobiles, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, address, vehicle information when you use our services.
• Service Information: Details about the automotive services you request, vehicle history, and repair records.
• Communication Data: Correspondence when you contact us via phone, email, or in person.
• Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use your information to:

• Provide and manage automotive services you request
• Process transactions and send service-related communications
• Improve our services and customer experience
• Comply with legal obligations and protect our business interests
• Send promotional offers or updates about our services (with your consent)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive information is encrypted and stored securely.

Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties except trusted partners who assist us in operating our business, conducting our service, or serving you, so long as those parties agree to keep this information confidential.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Opt-out of marketing communications at any time

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Last Updated: June 2023

If you have any questions about our Privacy Policy, please contact us using the information provided in the Contact section.

Welcome to Ms Mukesh Automobiles. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Services Offered

Ms Mukesh Automobiles provides automotive repair, maintenance, and spare parts services. All services are performed by qualified technicians using appropriate tools and equipment.

Service Estimates & Pricing

• All service estimates are based on initial diagnostics and may change if additional issues are discovered during service.
• We will seek your approval before proceeding with any additional repairs beyond the original estimate.
• Prices are subject to change without notice, but agreed-upon estimates will be honored for 30 days.

Warranty & Guarantees

• We provide a 90-day warranty on all labor performed by our technicians.
• Spare parts come with manufacturer warranties, which vary by brand and part type.
• Warranty does not cover issues caused by misuse, accidents, or failure to follow maintenance schedules.

Payment Terms

• Payment is due upon completion of services unless prior arrangements have been made.
• We accept cash, credit/debit cards, and digital payment methods.
• A deposit may be required for extensive repairs or large parts orders.

Vehicle Storage & Liability

• We are not responsible for vehicles left at our premises for more than 7 days after service completion without prior arrangement.
• While we take utmost care, we are not liable for pre-existing conditions or unrelated mechanical failures that occur after service.
• Customers are responsible for removing personal belongings from vehicles before service.

Cancellation & Rescheduling

Appointments may be cancelled or rescheduled with at least 24 hours notice. Repeated cancellations may affect future booking availability.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Ms Mukesh Automobiles and is protected by copyright laws.

Limitation of Liability

Ms Mukesh Automobiles shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

Governing Law

These terms shall be governed by and construed in accordance with the laws of India, specifically the state of Assam.

Last Updated: June 2023

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.